Privacy Policy

The Gryphon, LLC Privacy Policy

Last updated March 2016

 

This Privacy Policy discloses the privacy practices for the gryphonvt.com site.  Websites contained within or otherwise available through external hyperlinks within such websites, certain mobile versions and apps of the foregoing, and associated social media outlets (collectively, the “Site”). The Gryphon, LLC a Vermont Limited Liability Company, the provider of the Site (referred to as “us”, “we” or gryphonvt.com), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “User” or the “End User”) and how we use that information. If you have any questions about our privacy policy, please (email us).

PLEASE READ THIS PRIVACY POLICY CAREFULLY.  BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE.  IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

 

  1. Changes to Privacy Policy

We may update this Privacy Policy from time to time without notice to you by among other ways, posting the revised Privacy Policy in the “Privacy Policy” section of the Site. The revised Privacy Policy is effective immediately when posted. It is your responsibility to review the Site and the Privacy Policy periodically to learn of any modifications. Your continued use of the Site, or any product or service offered through the Site, after the posting of any modifications will constitute your acknowledgment and acceptance of the terms of the modified Privacy Policy.

  1. Types of Information Collected and Uses of Collected Information

We collect two types of information about our Site Users: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on or off the Website, such as creating an account, signing in to your account, ordering a product or service, adding items to your shopping cart, submitting content and/or posting User Content, filling out a survey, posting a review, sending us feedback, requesting information about our services (collectively, “Identification Activities”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, and telephone number. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. We may also know your location if you access the Site. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.  We may collect, use and store Personally Identifiable Information, including credit card information, to provide products and services to you, make the log-in and checkout process easier, enhance the operation of the Site, improve our marketing and promotional efforts to your tastes and location, customize future shopping interests, analyze Site use, and improve our product and service offerings.

We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Site Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP”) address. We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities.

  1. Release of Personally Identifiable Information

We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to fulfill orders, deliver packages, send postal or email, remove repetitive information and improve information on customer lists and databases, analyze data and activities, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, we may release an Affiliate’s information to our bank to send out a payment.

  1. Release of Non-Personally Identifiable Information

We do not advertise on our site and have no current plans to disclose or share Non-Personally Identifiable Information outside of the vendors and consultants necessary to develop and maintain our site.

  1. Updating and Correcting Information

We encourage you to promptly update your Personally Identifiable Information if it changes.  This allows for your continued efficient use of our site, and allows us to forward discounts and incentives for loyal customers.

  1. User Choices on Collection and Use of Information

As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website.

  1. Security of Information

We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

  1. Data Tracking and Collection

We do not track data.  Data collection could include your name, phone number, and email address.  We collect this data for the purpose of offering discounts and incentives for either continued use of our website, or to join us for lunch, brunch, or dinner in person.

  1. Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.

  1. Miscellaneous Privacy Issues

Children. Minors under the age of 13 may not use the Website. We do not collect or maintain information from anyone known to be under the age of 13, and no part of the Website is designed to attract anyone under the age of 13.